Contracts & Billing

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Resolved! Account info

When will app be back I am trying to gift data and can’t get logged in I cannnot check my bill also

Phone number missing from our account

Hi.. I was just trying to gift data to a number on our account (all are on pay monthly contract not business) and its vanished.. it's my daughters number and weve never had this issue ever before.. any ideas?

I would like to ask how can you please cheek my paymant please. Cos twice payed

Bill

Cant pay my bill!

You've cut me off and now I cannot pay my bill. I've tried to pay it but I cant call you or text you and I cant pay it online.

Print a bill

How can I get my bill up? I want to print some off

I want to pay my mobile bill

Phone bill

I need to pay for my phone bill

Resolved! Credit from final bill

Hi I left EE mobile + broadband and says I am in credit of -£33.39 and -£4.51 respectively but doesn’t say how or when they will refund me. Do you know please? Thanks

My mobile bill

I have paid my mobile phone bill via card as I always do on the 24th. It’s still not showing as being paid on my EE account and on my bank account it’s showing as taken from my available balance after pending but it’s still pending. Why is this happe...