Contracts & Billing

All discussion around anything related to EE billing or contracts

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Forum Posts

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by EE Community Support Team
  • 65472 Views
  • 69 replies
  • 14 Helpful

Contract and billing

My watch Contract has been finished last Month I have forgot to inform EE to cancel my contract and I haven’t received any Email are text message about my contract ended up this month something like that now I contacted EE customer service. They are ...

gulshan by Visitor
  • 439 Views
  • 1 replies
  • 1 Helpful

Resolved! Upgrade

Hi I’m due an upgrade. I have an 1 phone 11, but I wish just to get a new I phone 11 . is that possible 

Resolved! Tablet contract

Hi, I have a tablet on contract that I believe has finished but wanted to make sure that it was cancelled and that I won’t be charged anymore. 

Mounty1 by Visitor
  • 486 Views
  • 1 replies
  • 1 Helpful

Resolved! Billing

Hi could you explain to me why my bill is increasing every month please. 

Beware when upgrading on line

I upgraded my wife's phone approximately 2 years ago, And according to EE I mistakenly ordered the new phone as an extra handset iwas completely unaware of this and it wasn't till i looked at a paper bill that I realized that for the last 2 years I h...

bils

Hello . I was on vacation and I don't know what happened to my bills and now my phone doesn't work.

sorin19 by Visitor
  • 738 Views
  • 3 replies
  • 1 Helpful

Resolved! Bills

I'm wanting to see my previous bills, where do I look pleas??

Amanda701 by Investigator
  • 474 Views
  • 1 replies
  • 2 Helpful