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EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by • EE Community Support Team
  • 61336 Views
  • 69 replies
  • 14 Helpful

Bill

My account has been suspended as I need to pay my bill but I cant see how much is owed and I've logged into My EE on both my phone and computer. 

Notice to end contract

My SIM only contract ends on 1st December. I understand I have to give 30 days notice to end the contract. Do I give that notice on 1st November or do I have to wait until 1st December?

Razboy by • Valued Contributor
  • 501 Views
  • 1 replies
  • 0 Helpful

About my direct debit

My two mobiles direct debit is 182 pounds then I got 276 I want detail explanation about it even am using outside roaming also why the variations are there  

Resolved! Bill date

Can I pay my bill before the due date as I may not have it when it's due 

Graham35 by • Investigator
  • 423 Views
  • 1 replies
  • 0 Helpful

Resolved! Cancelling

I have a 4g EE mini wifi box and I don’t use have any use for it anymore so  how can I cancel my subscription?

Marshall7 by • Investigator
  • 684 Views
  • 5 replies
  • 3 Helpful
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