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EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by • EE Community Support Team
  • 62789 Views
  • 69 replies
  • 14 Helpful

Resolved! How to access my complete bill history?

I've had my EE mobile account since 2016 and would like to access my old bills. I've had my EE broadband account since 2019 and again, I'd like to access old bills. When I log in, I can only access the last 2 years or so which isn't helpful. How may ...

End of my contract

I'm thinking of leaving ee as I'm having no end of problems getting onto the app and this is no good to me  . What can you do to make me want to stay .  

How to cancel after 3 weeks

I recently purchased a phone and contract with ee as a new customer and I'm really really disappointed. The phone doesn't hold charge, I can never get it above about 75% and then it sheds really quickly. The network connection is sketchy too, and I w...

Resolved! Why can't I add an additional product?

so I rang EE about a product my partner had upgraded to. In conversation the woman at EE said I'm eligible to add additional products to my account. I mentioned I'm in an IVA so would that not matter. She said no because I've been an existing custome...

kazla87 by • Visitor
  • 4590 Views
  • 1 replies
  • 1 Helpful

Resolved! Transfer Number

Hy i am vandan, I have xxxxxxxxxxxxthis number transfer from my friends name and his name is patel xxxxxxxxxxxx, what is the next step, can you please help me.      Thank you [Mod edit: Please do not share personal details as your posts are visible t...

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