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Phone bill

Xxlilmorgz135
Explorer

‎20-09-2023 01:19 PM

Hiya I am struggling to pay for my phone bill my mental health isn’t the best to call but would like to know if anyone could help me to pay half of my phone bill.

0 Helpful
3 REPLIES 3
Chris_B
EE Community Star
EE Community Star

‎20-09-2023 01:44 PM

@Xxlilmorgz135  You’ll have to speak with customer services about this.  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
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Christopher_G
EE Community Support Team

‎20-09-2023 01:51 PM

Hi and welcome to the community, @Xxlilmorgz135.

Do you think you'd be able to call our Mobile Care team, even if it's just to pass the security on the account? If there's someone you would like to nominate to call on your behalf, you'd be able to set that up.

Once you're able to get in touch with the team, they'll do their very best to help you.

Chris

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Xxlilmorgz135
Explorer
In response to Christopher_G

‎20-09-2023 01:53 PM

Okay thank you I will see now

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