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We are making changes to our international calling add-ons

From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message   EE remains committed to offering value for money and customers ...

Sean_D by • Former EE Community Manager
  • 14049 Views
  • 5 replies
  • 7 Helpful

Thinking of leaving EE?

We’re sorry that you’re thinking about leaving EE.   Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers:   If you’re in the last 100 days of your contract, you can upgrade to the late...

Sean_D by • Former EE Community Manager
  • 24694 Views
  • 0 replies
  • 10 Helpful

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by • EE Community Support Team
  • 49337 Views
  • 55 replies
  • 13 Helpful

Family and Friend 30% discount

My Nephew who was out of contract switched to a simo contract same acc and mobile number, he had Friends and Family discount which I requested for him since he started with EE back in 2014, informed me that the discount has not been applied, could yo...

Ch-70 by • Explorer
  • 408 Views
  • 2 replies
  • 0 Helpful

Upgrade

I was thinking of upgrading to the Samsung s22 ultra 256gb green. I was wondering if I can trade in my old S10 5g and get the 14 a month of the price and how I would claim the 300 cashback or if I am eligible to claim it.

Insurance

Hi,im Just enquiring if I get a Samsung laptop on contract from ee provider who do I insure it with ee or with a independent insurance company?? 

Cancel

Hello, I got a SIM card in 1th NovemberAnd I signed a one-year contractUnfortunately, I was working at that timeBut it's been two days that I don't have a job anymore and getting 17 pounds to pay for a monthly internet 1G is too heavy for me and I'm ...

Cancelling a data sim

I bought a data sim for my boyfriend a few months ago and he only needed it for a month, but I’ve not been able to cancel the sim from charging me every month, how do I cancel it? It wasn’t on my phone that the sim was in so does my boyfriend have to...

Plan change

I want to change my plan please contact as soon as possible last to last month I purchased a plan for 15 pounds and this month I am asked to pay 20 pounds , what nonsense is this I would want a call back from EE

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