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EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by • EE Community Support Team
  • 63105 Views
  • 69 replies
  • 14 Helpful

Resolved! payments

i got contract and payed my £20 upfront i then got my first monthly payment two weeks later which should’ve have been end off month now my next payment is in 2nd august which was 20 days after my last payment why am i getting money out so often when ...

Contract and billing

My watch Contract has been finished last Month I have forgot to inform EE to cancel my contract and I haven’t received any Email are text message about my contract ended up this month something like that now I contacted EE customer service. They are ...

gulshan by • Visitor
  • 410 Views
  • 1 replies
  • 1 Helpful

Resolved! Upgrade

Hi I’m due an upgrade. I have an 1 phone 11, but I wish just to get a new I phone 11 . is that possible 

Resolved! Tablet contract

Hi, I have a tablet on contract that I believe has finished but wanted to make sure that it was cancelled and that I won’t be charged anymore. 

Mounty1 by • Visitor
  • 461 Views
  • 1 replies
  • 1 Helpful

Resolved! Billing

Hi could you explain to me why my bill is increasing every month please. 

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