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Reconnect monthly sim plan

Nurbol
Explorer

Good evening! I want reconnect monthly sim plan) how to do?

1 SOLUTION

Accepted Solutions
Christopher_G
EE Community Support Team

Hi @Nurbol 

If you speak to our Mobile Care team, they'll be able to check your account and give you some information on the minimum payment you need to make to get your SIM reconnected.

Chris

View solution in original post

4 REPLIES 4
XRaySpeX
EE Community Star
EE Community Star

@Nurbol : Why's it stopped? Did you not pay your bills?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

I didn't pay

XRaySpeX
EE Community Star
EE Community Star

You'll need to pay all your outstanding bills up to date before it can be unsuspended.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Christopher_G
EE Community Support Team

Hi @Nurbol 

If you speak to our Mobile Care team, they'll be able to check your account and give you some information on the minimum payment you need to make to get your SIM reconnected.

Chris