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EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by • EE Community Support Team
  • 59534 Views
  • 69 replies
  • 14 Helpful

Family returning to UK

Hi folks,We are about to return to UK after many years abroad and am told that EE is the best network for the area in Scotland where we are settling initially.I am looking for guidance as to a family product that will serve 2 x Sim Only Android Phone...

Resolved! End a contract

Hi, all I want to do is end a contract, do I need to call to do this or can I do it on the app. Thanks in advance

Upgrade

Im due an upgrade but dont want a new phone. Can I now just go for sim only contract? As this would be cheaper for me plus can I keepsame number! thank you

SianJ75 by • Investigator
  • 501 Views
  • 5 replies
  • 0 Helpful

Roaming

Please take roaming off my account. I used from 14/07/23 to 05/08/2023. Bill £15.00. Thanks

Need help

Hi I need help, I cancel my contract at 11.06.2023 I was informed the termination fee will be £6,90 plus bill and I do not need send back my eqipment. After that at 11.07.2023 my final bill arrived (no termination fee just monthly payment) andI get e...

Fistasz by • Investigator
  • 778 Views
  • 10 replies
  • 5 Helpful

Big problem

by mistake now i have two contracts , no one wanted to help me , now i am not able to pay so much money you can lock me up because i have no way to pay anyway

Incorrect Cifas Marker

Does anybody have the correct email address to lodge a complaint with EE about a Cifas marker they have placed on me. The marker appears to be for not supplying a previous address, that I have not lived in for over 10 years, don't they only need thre...

ryryutlr by • Explorer
  • 1148 Views
  • 2 replies
  • 1 Helpful
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