How to view final bill

[RT42]

I’ve left EE and moved to another provider.  The switch was finalised on 30th Nov and I’ve had my usual text today 1st Dec telling me my bill is ready. But I can’t view my bill on my account and I can’t text BILL to 150 as my number is no longer linked to EE. Surely there should still be a way of seeing my final bill?!

[Christopher_G]

Hi @RT42 

Welcome to the community.

If you speak to our Mobile Care team, they'll be able to take a look at this and send you a copy of your bill.

Chris

[RT42]

Thank you for the reply. It’s a shame that this isn’t something they do automatically without you needing to contact them if all bill access disappears. I don’t understand why I can no longer access previous bills either.

But thank you for your reply.

[hhhjdrhdrhdregr]

same issue! If they don't want it then I will keep it haha, shouldn't make it so complicated! Cba to call them, I will just wait for a call. Glad I left

[Leanne_T]

Hi @hhhjdrhdrhdregr 

Thanks for coming here.

I would advise calling us to make the payment for the account as no payment would show as a late/default payment on your credit file. 

Our Credit files explained | Late Payment and Default Help | EE has full details. 

Leanne.