All discussion around anything related to EE billing or contracts
From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message EE remains committed to offering value for money and customers ...
We’re sorry that you’re thinking about leaving EE. Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers: If you’re in the last 100 days of your contract, you can upgrade to the late...
Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...
Hi! General question upcoming...I'm currently on BT mobile and out of contract. I'm looking to upgrade my phone + plan together but with EE as I hear they are merging as one company. Do I contact EE or BT to do this? I want to keep my number so I kno...
In the tariff refresh last year EE did away with the Anytime Upgrade, this again was highlighted when iPhone pre-orders went live and people were told they would not be able to swap their handset in 12 months time.Has this made a comeback or is it an...
Hi how do I suppose 2 pay my bill if I can't phone out please as I need 2 do it 2day
I've just received my bill and they increased my bill by about £3 for the same service and the payment date has changed, despite being told everything would stay the same! Anybody else had the same problem or can tell me why please? TIA
I have 2 phones which I pay for on one bill. One phone is for a family member. How do I transfer the amount for this phone to them to pay for it?
Good morning, my name is Gláucio and I would like to know why I am paying more than 43 pounds for my plan when my contract is 23 pounds. I would like to know why this absurd charge is being made to my bank account. I have been receiving discounts fro...
I have had two contracts for years, one for me and my daughter. I can only see mine on my online EE account. My daughter went into an EE shop at the beginning of December set up a new contract in her name. She was told her old contract would be cance...
Please can I reduce my total amount to £15 a month as no longer use this sim
I remember previously you only own the device after 6 months to be able to sell the phone, but looking at the documents that are on my account I'm not seeing the 6 months mentioned at all. Have the terms changed since they introduced Flex Pay monthly...
