Contracts & Billing

All discussion around anything related to EE billing or contracts

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EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Resolved! Switching From Contract to PAYG

Hello everyone, I need some advice.I'm currently on a 24 month contract and have only been on it since August, however I'm struggling to keep up with the payments so I want to switch to PAYG.How would I go about doing this? And if I switch then what ...

Resolved! Re: Contact EE 24/7 UK

how can i report my lost phone 24/7? there is no one that answers and i can’t find where to report it. please respond if you see this. thanks

Resolved! Upgrade

Hi I am looking to upgrade please

View bill

How do I view my bills

Discount

HelloI have an account with 2 numbers. I have a discount on my initial number. If i upgrade both numbers, will my discounts still be applied - I have £17.50 (before VAT) deducted.Thank you Suzanne

Re: Billing

how much is my bill and can you send me all of my account details

Resolved! Need to pay account

I like to pay my bill please

Can’t find account number

Hello I need to find account number

Bills

I paid my account, it was deducted £140 from my account but I did not receive the confirmation email or the SMS. And my internet hasn't come back yet

Resolved! Rizwan

heyy i would like to discuss about my bill

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