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Refund

Jodienoel1981
Visitor

‎09-01-2024 03:42 PM

I was refused 2 phones on contract but the upfront cost was taken both times.and I still haven't been refunded the £60 and I need the money 

 

 

0 Helpful
1 REPLY 1
Katie_B
EE Community Support Team

‎09-01-2024 04:13 PM

Hi @Jodienoel1981. 

I am sorry to hear this. 

When did you apply for a contract?

It can take up to 14 days for your refund. 

Katie