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EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by • EE Community Support Team
  • 62876 Views
  • 69 replies
  • 14 Helpful

EE 5gee contract

I had an 18month contract for 5gee which ended recently. When I received the letter about minimum contract coming to an end I called and changed to a month to month contract once the minimum term ended.It now shows I have an overdue bill for a 19th m...

Re: End contract

this  does not help  I want to cancel this contract for tablet I have that finishes at the end of this month. I am on the phone waiting for someone to help some joke they won't answer the phone have been waiting for 20 minutes+ me paying for the call...

Resolved! Upgrade

Hi, I'd like to move to a similar only contract now that I'm.out of my fixed contract period but calling to do this is difficult as there's always a long queue. Any other way to do it other than going in store?

Eavale by • Explorer
  • 481 Views
  • 4 replies
  • 1 Helpful

WR118NA

hello, I want a phone with a plan, I have a BT home internet and an EE phone number. I also want to do my online home network to find out why I am paying so much money

Resolved! Downgrade

Hi,I'm eligible for an upgrade, but I want to downgrade.There's no chat or phone number to contact EE, and I'm unsure how to do it.I can choose a SIM-only plan, but I'm scared it will add an extra SIM to my current monthly contract. Is it best to can...

salmoliv by • Investigator
  • 1115 Views
  • 3 replies
  • 3 Helpful

Cost of moving to EE

With Plusnet moving out of providing mobile services we opted for their suggestion of the EE option. Filled all the forms answered some weird question s and received new sim on Saturday 7/10. Rang EE to enquired to when to use then from, I was told i...

BobL-B by • Investigator
  • 510 Views
  • 3 replies
  • 0 Helpful
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