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EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by • EE Community Support Team
  • 59545 Views
  • 69 replies
  • 14 Helpful

Resolved! Payment Date

Hi Team I called today to request that you collect on the 29th September same as last month as by presenting on the 26th is unacceptable due to insufficient funds till 28th month! I was told I could delay payment but there would be an additional char...

Luna_69 by • Visitor
  • 389 Views
  • 1 replies
  • 1 Helpful

End of contract

Hi there,My contract end in 4 months time. I’m looking to upgrade to the new iPhone 15 max. Would it be better to wait the 4months out then trade in my phone or just upgrade anyway? It also says that after the contract ends i would be paying the same...

Mobile phone bill

I have received a reminder text about paying my mobile bill today. I paid £175.30 on the 16th September. This is what I consider the amount due. But is not showing on Bills and Payments. When you suspended by service on 9th September I was unable to ...

Modmalc by • Investigator
  • 468 Views
  • 1 replies
  • 0 Helpful

Correct name and surname

hello I have rang you and asked you to correct my name on my account but it seems you still spell my name the same . my name is Farzaneh xxxxxxxx please correct spelling. [Mod edit: Please do not share personal details such as your full name, as you...

Owe money

I owe £50 pounds to you OK so how do I go about paye it direct debit on here let me know from Charmaine phone bill

Re: Bill

I. Just want to pay my bill,Iv been trying for days now I’m in arrears.I thought you took payment from me.

Pathad14 by • Investigator
  • 217 Views
  • 1 replies
  • 0 Helpful

Promise to pay

Good afternoonI had a huge personal bill this month that enabled me to pay my EE bill on time. They offered to extend my payment date for 30 days which I did. If after the 30 days I still cannot pay for the bill will I get my services suspended and t...

Denylise by • Visitor
  • 4233 Views
  • 3 replies
  • 0 Helpful
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