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EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by • EE Community Support Team
  • 60581 Views
  • 69 replies
  • 14 Helpful

Resolved! Transfer of Phone account

I’ve got 2 phones on my account. My son used one and “wants” to transfer his phone on his own account, which hasn’t been set up yet. How do you do that.

Early upgrade fee

I received a message saying i can upgrade early for free aslong as the new contract was more expensive than my old one. My contract just now is £61pm and the one i want to upgrade to is £73pm but when i go to do it it’s trying to charge me a £103 upg...

Laurid by • Visitor
  • 559 Views
  • 1 replies
  • 0 Helpful

Resolved! About upgrade fee

If I pay my upgrade fee and do I keep my phone or have to send it back to EE ? And what happen the upgrade fee do EE take off my money first or wait until when they shipping the phone out ? I m bit confuse , Would like to upgrade iPhone 15 Pro Max ! 

chg1282002 by • Established Contributor
  • 547 Views
  • 5 replies
  • 3 Helpful
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