Copy Invoices

PhoenixFabs40 · ‎08-01-2024

Good Morning

i have been trying to download VAT invoices since we started this contract with yourselves.

Unfortunately without any response, Can you please advise

Kind regards

Dave

XRaySpeX · ‎08-01-2024

EE don't provide VAT invoices on personal a/c's. For those you would need to switch to a business a/c.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

PhoenixFabs40 · ‎08-01-2024

How do I go about that please

XRaySpeX · ‎08-01-2024

Call CS & ask.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

PhoenixFabs40 · ‎10-01-2024

I am still awaiting a response as I require to keep my accounts up to date.

Christopher_G · ‎10-01-2024

Hi @PhoenixFabs40

Did you get in contact with our Mobile Care team to discuss this?

Chris

PhoenixFabs40 · ‎10-01-2024

I do not want to spend all day on the phone
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[Mod Edit: Removed email signature containing business and personal information]

Christopher_G · ‎10-01-2024

We do not have access to your account here in the community, @PhoenixFabs40. You would need to discuss this with our Mobile Care team.

Chris