Contracts & Billing

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Resolved! How can I cancel my contact

Resolved! Wrong contract

I already have a sim only plan with EE so decided to upgrade my phone with them as well . I went with the Samsung s23 ultra and before I opened it I logged onto my account to check the contract . I have noticed they have given me the wrong contract t...

Re: Bill

No I haven't

Hayes

My bill cheque

What do you mean ur account will still function has normal does that mean u cant

Unrecognized purchase on my bill.

Hello, there are 2 unusual payments on my account. Both are to Google pay.One on 8.8.23 for 7.99One on 11.8.23 for 35.99I've checked my Google pay account and there are no corresponding transactions.I'm worried I've been hacked. Are you able to tell ...

Resolved! Payment

Resolved! I want to gift some data

I want to gift some data

Resolved! I have done 3 months i want to close my ee sim contract

Resolved! Upgrade start

Hi,I have literally just upgraded through the app after being out of contract for a while.When will my new contract start? I load up the app and it's still showing my previous plan and allowences?