Contracts & Billing

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Resolved! Re: Change direct debit details

Hi

Resolved! Apple watch bill

Hello everyone! So i’m currently paying a contract for my sim and an apple watch with EE and i pay monthly i’m just wondering is there any way i could pay off the rest of my contract for my watch in one i have less than a year left

Refund

I was wrongly sold a separate sim and therefore a separate account over the phone and, after speaking to Angel at one of the offices, she did say that I most definitely had been wrongly sold this when I asked the right questions but the answers were ...

Final bill - paper?

Over the last few months, I was constantly unable to access my bills via the EE website or app and so the last bill I saw was a paper one, I'd requested, in late September.I left EE about a month ago (mid Oct) and thought I'd get a final paper bill a...

Resolved! When i czn get upgrade

When can I get upgrade

Reactivate cancelled contract?

Cancelled my EE mobile contract as no service in my house. (Using WiFi calling which isn’t ideal). New network provider marginally better in house but nowhere near as good out and about. Is there any possibility of returning to previous contract with...