Contracts & Billing

All discussion around anything related to EE billing or contracts

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

We are making changes to our international calling add-ons

From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message   EE remains committed to offering value for money and customers ...

Sean_D by Former EE Community Manager
  • 16369 Views
  • 5 replies
  • 7 Helpful

Thinking of leaving EE?

We’re sorry that you’re thinking about leaving EE.   Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers:   If you’re in the last 100 days of your contract, you can upgrade to the late...

Sean_D by Former EE Community Manager
  • 26366 Views
  • 0 replies
  • 10 Helpful

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by EE Community Support Team
  • 54762 Views
  • 69 replies
  • 14 Helpful

Proof of upgrade

Hi! I've been paying insurance for an old device, and to be able to claim back what I've paid, I need proof of upgrade, is it possible to get this? 

Screenshot_20230906-074948.png
fuller84 by Investigator
  • 330 Views
  • 1 replies
  • 0 Helpful

Debit

Hi! I recently joined EE network, l also bought a Lenovo idea pad. I have had an amount of £70 being debited towards my phone bill. Please kindly explain how this works as l was initially told that for my calls, data and the ideapad l will be paying ...