Bill paid

Limon1
Visitor

Im trying to get my network up and running again and I already paid my arrears. Plus need to set direct debit. But it wouldn’t let me.

1 SOLUTION

Accepted Solutions
Chris_B
Grand Master
Grand Master

@Limon1  it’ll take up to 24 hours to get a working signal again,  once that’s been processed you’ll then be able to sort out a DD. 

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5 REPLIES 5
Katie_B
EE Community Support Team

Hello @Limon1

Welcome to the community. 

When did you pay your outstanding balance?

Katie

Chris_B
Grand Master
Grand Master

@Limon1  it’ll take up to 24 hours to get a working signal again,  once that’s been processed you’ll then be able to sort out a DD. 

My bill wasn't due untill the 12th of this mouth went on the app and it said payment overdue please make a payment so I paid  it today and I'm still not put back on 

My bill wasn't due utill the 12 of this month so I went on the app and it said payment over due please pay I've paid my bill this morning bit I'm still not been put back on 

 

@Vikingking902  it takes up to 24h to get a working signal again once paid.