Community Activity

Sim Only Delivery

I ordered a new Sim Only card on 20th May and it still has not arrived. As it’s Royal Mail 2nd Class, I have no way of tracking the order.Is 9 days or 6 working days normal for delivery?

Foster77 by Explorer
  • 29 Views
  • 3 replies
  • 0 Helpful

Watch all Roland-Garros via Red Button

What is the Connected Red Button? The Connected Red Button service on EETV gives you access to additional live TNT Sports content and interactive features exclusively through discovery+. Features include: More To Watch railTimeline MarkersEvent Alert...

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JordanTA by EE Knowledge Specialist
  • 790 Views
  • 8 replies
  • 1 Helpful

Hi did you get this sorted as im having the same problem

Netflix added then immediately removed from my add-on

So I got an email a few months ago telling me that one of my add-ons (Netflix Standard account) was raising it's prices so as a result I could no longer be on the standard package rewarded to me as part of my sim deal without paying a little extra. I...

Haximus by Visitor
  • 607 Views
  • 22 replies
  • 10 Helpful

Mobile Broadband Data

Top up 2 days ago … confirmed 1 day ago .. message saying ‘active’previous top up ran out today .. message saying ‘data has been used .. need to top up ‘ went to app … shows 15GB STILL WAITING.. although countdown has begun Q: HOW do I activate my ne...

EE sim card activation

I have just set up my sons new iphone, upgraded from iphone 11 to iphone 13.  I have inserted sim card from old iphone 11 into the new iphone 13 but I don't think it is being recognised!  Any ideas?

af300506 by Contributor
  • 33 Views
  • 5 replies
  • 0 Helpful

Barely usable internet for about a week

I am located in North Bristol. My household has 5 mobiles on EE (3 Android and 2 iPhone). We have 5G SIMs. I also have a (work-supplied) Mobile Broadband router. It's in my loft and connected to an external antenna that is mounted above my roofline.F...

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