08-03-2024 05:28 PM
I've had to move rapidly and was unable to call to cancel my phone bill. How can this be done without calling? Obviously can't call from an international number.
08-03-2024 05:35 PM - edited 08-03-2024 05:36 PM
You can give cancellation notice one of 2 ways.
1: Contact CS on +44800 0798586 or +44 7953 966150 and speak to an agent.
2: Write into EE CS with written notice. The 30days period will start counting on receipt.
Disconnection within your minimum term will be subject to early termination charges.
08-03-2024 05:38 PM
So I can't cancel anyway online? The only way one can cancel is by making an international call or write a physical letter?
08-03-2024 05:39 PM
If there was an online method I would have mentioned it in my previous post. Those are the two ways you can give cancellation notice.
08-03-2024 05:47 PM
Listen how crazy that is though. It is 2024 and that process isn't automated yet..
08-03-2024 08:27 PM
@Dj4639 It might be 2024 but that’s got nothing todo with it. When you took out this contract you also accepted the T&Cs of that contract which also stipulated on how you could terminate this contract.