Community Activity
Slow speed on new 990mbps package. Could cable be damaged?
Hi. I just had Openreach install my new line for the 990mpbs package. Speed is rubbish. After the first day which was close to the correct Speed, it now fluctuates between 60 - 990.I noticed that a car drove over the cable while the engineer was inst...
Card details removal
Hello,I can`t find the option to remove my card details which I used before (PAYG account). Any advise please?
Purchased Samsung TV with TNT Sports - cannot activate the sports anywhere
Purchased the DU8000 Samsung TV via add to planWas supposed to have a 24 month TNT Sports included I’ve been through my account and can only find options to buy TNT sports rather than activating it
Discovery plus dropping sound after ads
There is no sound when whatever show we're watching comes back after the adverts. Any ideas why? Thanks
Activation of TNT Sport FRUSTRATION!!
Hi, I have been unable to activate TNT Sports since the start of my contract - regardless of how many times I have rang the support team. I have been passed to TNT Support for EE and back to EE from TNT - every single time I try (regardless of device...
Resolved! Sony unauthorised payments
Looks like this is a problem with Sony taking money via EE has anyone ever been refunded as EE say it’s not their problem basically and to contact Sony can’t get passed the BOT with Sony as I don’t have an account any help appreciated as we have had ...
Netflix added then immediately removed from my add-on
So I got an email a few months ago telling me that one of my add-ons (Netflix Standard account) was raising it's prices so as a result I could no longer be on the standard package rewarded to me as part of my sim deal without paying a little extra. I...
Fraudulent email
Hello, I have received an email that I believe is fraudulent is anyone able to confirm this for me please, thank you.
I’m in a 24 month contract
I’m only half way in a 24 month the works contract can I cancel the works and just have broadband and we tv with no penalty?
Netflix Premium upgrade not wanted
Every month I have been sent an email saying thanks for your order of upgrading your Netflix subscription to premium......I do not use Netflix and this is the third consecutive month it has happened . After several phone calls got recredited, now at ...