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EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by • EE Community Support Team
  • 60567 Views
  • 69 replies
  • 14 Helpful

Early upgrade online

Anyone else have issues with upgrading online? Doesn’t even give the option anymore. Display week but now can’t even see my plans and subscriptions on the website

RyanMurdy by • Investigator
  • 477 Views
  • 6 replies
  • 0 Helpful

Can I transfer number from a sim to a new sim?

I recently moved to the UK and bought an EE sim card at the airport. I liked the service so I think I might change the sim to a 12-month contract-based sim deal. Can I transfer the number I already have to a new sim or a new monthly basis deal?

Why is the only option to call!!!!

I've been suffering alot of poor health and mental health and lost my.job which resulted in not being able to pay my mobile bill.EE used to have an online chat system which made it easier for me mentally to discuss issues. Now it's gone???Is there an...

Resolved! Switching from PAYG to Pay Monthly

Hi,I am currently on PAYG and looking for a way to switch to Pay Monthly. So, I navigated to SIM plan, selected the one I wanted, since I am currently PAYG customer, selected the existing customer option. Then after logging in, I was redirected to ht...

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