Contracts & Billing

All discussion around anything related to EE billing or contracts

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Forum Posts

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by EE Community Support Team
  • 59469 Views
  • 69 replies
  • 14 Helpful

Resolved! contact email for EE

Hi @Peter_W , I’m leaving a comment here because I couldn’t find an email address for EE and calling 150 didn’t allow me to request this. I need to update the name on my account. Any advice would be appreciated, thank you! Hyun

joeyee by Explorer
  • 232 Views
  • 2 replies
  • 0 Helpful

Resolved! Contract

My contract is about toend and I’m thinking about taking a sim only contract with ee. Will I keep my SIM card I have currently and the contract be on that or will I get sent a new sim and have to merge it over? Thanks 

Resolved! Tv

My channels have turned off I can’t see my payments how much I owe and when please can you help methank you 

Resolved! Paying

What the hell is this rubbish i need my old app back so i can pay my phone bill i cant even find my bills here anymore i am not happy about it.