Contracts & Billing

We are making changes to our international calling add-ons

From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message EE remains committed to offering value for money and customers ...

Thinking of leaving EE?

We’re sorry that you’re thinking about leaving EE. Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers: If you’re in the last 100 days of your contract, you can upgrade to the late...

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Trying to set my extras at Zero... Net page does not update

Has anybody else had this problem ???? Just joined EE an.d having problems updating my Mobile choices

End of contract today and looking for a sim only plan at 10 GB.

Can you give me a sim only plan at 10 GB per month?

Re: Contact end

So why am I still paying 58 pounds every month

Is my Azerbaijani. Baku add in. 60 minutes and 100 texts still valid

Bill

Can u tell me how much my bill is plz

Re: Bill

The app isn't working so can u provide me with my bill and full details of the cost

Upgrade anytime

Well I ring up today after speaking to someone yesterday. Told them about issue with misses phone sounds like under water. She dropped it couple of times. Speak to them today saying got pay £200 and £30 upfront fee to upgrade anytime. None of this wa...

Re: Wanting a refund PAYG

This company owes me £100 for over a year but quick to beg me for my phone bill. Gives you a charger lead but no plug. My phone is dryer than ee's nans **bleep** but suddenly when i try to charge my phone it makes a horrible noise and says my phone ...

Phone bill query

I am getting this number on my phone bill 94473603. What is it?

Getting charged

I'm now getting charged for my 3 peark budle what I don't get as when I renewed my contract I asked if it starts again they said yeah but now I'm getting charged for apple music