All discussion around anything related to EE billing or contracts
From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message EE remains committed to offering value for money and customers ...
We’re sorry that you’re thinking about leaving EE. Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers: If you’re in the last 100 days of your contract, you can upgrade to the late...
Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...
Is there an issue with the website and app as i cannot view my bills?
Can we define this terminology please. My S20 ultra has a cracked screen but the site states 'any condition'
I have received a paper notification of the increase in charges and noticed an additional number on it. I have checked my account and found that there are two numbers listed on it. Why is this please?
hello, i have cancelled a sim back in october-november and ee are still taking money out of my account.
Hello I would like to take off my Tablet Essential 2GB 24m £13 as I have paid it off and do not want a up grade but I am still paying a monthly fee which is added to my bill each month can it be removed from my account. Thank you [Mod edit: Pleas...
Hello I’ve received a text message saying I haven’t made a payment on my January bill of £47.46 I’ve checked my account and it’s been taken out on the 6th of January can you sort this out please!
How do I delete two numbers on my ee account as I've realised I've been paying for two numbers I never use Thank you
How do I swap a phone I've only just got it yesterday but it wasn't the right one
Want to take advantage of the swap present iPhone 13 for a new iPhone but don’t want to pay any more than what I pay now. With an increase in billing in march I will be paying £140 monthly for two phones I already pay for.
