Contracts & Billing

All discussion around anything related to EE billing or contracts

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by EE Community Support Team
  • 60514 Views
  • 69 replies
  • 14 Helpful

Insurance Full Cover

Hi can I cancel my full cover insurance by sending a letter via post as it is another option from your site as well rather than calling? Thank you.

kathriyy by Investigator
  • 485 Views
  • 3 replies
  • 0 Helpful

Do EE blacklist for non payment?

Hi all, I'm here to seek some advice. I have got myself into a lot of debt of which I now cannot afford. The latest issue which has tipped me over the edge is taking out multiple mobile contracts with EE and 02 and then selling on the device for quic...

Scammed by EE partners

Yesterday 01438989232 called me to tell me some deal about 30% monthly sim. I was on PAYG with lots of add ons. Anyways the lady promised 25 Gb for £14 and with 30% discount it was £9.87. Today I login to my account and find out it's 5 GB monthly sim...

Good afternoon

My name is Adam bile my address is ***************** ,is about my bill of this month I am away to to africa I am coming back on 29 of June I am so sorry because of emergency I went to africa for family matter so I need to pay the bill on the 4 of Jul...

Haven't been charged for roaming

Hi,I went away in the EU for 7 days but my bill hasn't increased at all. I have the £2.47 a day package but as of this billing cycle (the trip was at the start of the month so included in it) I was only charged for one call during the trip (at £2.47)...

Dhdhshd by Visitor
  • 518 Views
  • 1 replies
  • 1 Helpful

Weare8

Does anyone know why weare8 won’t allow me to add to my bill? Have they stopped working together? 

Mhylo by Visitor
  • 1219 Views
  • 2 replies
  • 1 Helpful

Contract and bills.

I dont understand why my bill is so high than what i chose on the contract, i subscribed for £17 per month but to my surprise the first 2 bills i received are around £65 per month which is so expensive for me