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EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by • EE Community Support Team
  • 59533 Views
  • 69 replies
  • 14 Helpful

Resolved! Save number

Hello, my contract ends on June 24 and I would like to keep my number without extending the contract

Sobczak1 by • Visitor
  • 382 Views
  • 2 replies
  • 2 Helpful

Overcharged on new plan

So I called EE trying to top up my phone with a ten pound bundle the guy on the phone ended up roping me into a sim contract £9.80 a month for 25g and unlimited calls and texts after a year the price would increase the call to EE was only like a week...

Hricho by • Investigator
  • 631 Views
  • 5 replies
  • 1 Helpful

Linking broadband to account

Hi, im trying to link my mobile broadband sim only to my EE account, I enter all details and the billing account number keeps telling me I need a valid number, I've tried literally the bank account where the DD is coming from and also my EE account n...

BT sim only transfered to 24months contract with EE

I have logged into my EE account which we have now since transfering over from BT sim only for 4 sim only (no contract) for my family. It appears after transfering over I am now on a 24 month contract? At no time was I advised of this at the time BT ...

Linking devices

Hullo. Please explain what you mean by linking  devices. I am on a monthly direct debit subscription  for my fon.l am not accessing my ee account as well  as not receiving messages  on monthly subscription when  they are due. Does that  have to do do...

nyasha69 by • Visitor
  • 687 Views
  • 1 replies
  • 0 Helpful

Unlock line from abroad

How?Due to missed payments  I Cannot use EE custumers service even the 150  to see by bills or even pay the amount due. how can I unlock my phone ? Small detail iam in portugal at the moment.

Polona by • Explorer
  • 338 Views
  • 1 replies
  • 1 Helpful

Resolved! Bills

How do I  get electronic I would like to have electronic bills 

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