Skip to main content
Forum FAQ's

Contracts & Billing

All discussion around anything related to EE billing or contracts

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Sign In to Post

We are making changes to our international calling add-ons

From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message   EE remains committed to offering value for money and customers ...

Sean_D by • Former EE Community Manager
  • 15477 Views
  • 5 replies
  • 7 Helpful

Thinking of leaving EE?

We’re sorry that you’re thinking about leaving EE.   Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers:   If you’re in the last 100 days of your contract, you can upgrade to the late...

Sean_D by • Former EE Community Manager
  • 25650 Views
  • 0 replies
  • 10 Helpful

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by • EE Community Support Team
  • 52576 Views
  • 55 replies
  • 13 Helpful

25% interest

Has anyone else’s phone contact bill increased 25% in the past 12 months ? Apparently it’s due to inflation but I’m struggling to understand how that’s calculated when inflation has been no where near 25%

Upgrading, can you get a better deal?

So it’s being about 4 years since I upgraded I did it through chat last time but seems that function isn’t available anymore. Question I’m wondering is if you call do you actually get any competitive or better deals than what is already online? EE pr...

Contract

My 24-month contract will be ended in 16 Feb 2024, but now I am stay at China  and can’t contact with 150 because I didn’t Open the international roaming before I left UK. I won’t come back and I need to cancel the contract . what should I do? I can’...

Deals

Hi, I'm on sim only.I get calls plus 40gb and roaming for £18.80, how do I get it cheaper?

Viewing Bill

Website is useless - constantly trying to upsell but to try and find your bill is impossible. What’s the crack EE - get it sorted or I’m going back to BT! There system worked !

Pjenky29 by • Visitor
  • 289 Views
  • 1 replies
  • 1 Helpful

Resolved! Picture txt

My payment plan charges for sending picture txts . Am I charged for receiving them ? 

Most solutions
More
Top Helpful authors
More
Learn about