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Paying off my contract

Paulo1Chop
Explorer

I have now moved over to another supplier.

How do I cancel my EE payments?

1 SOLUTION

Accepted Solutions
bristolian
EE Community Star
EE Community Star

Assuming this is a mobile phone query, and you don't want to port your number, then a STAC (Service Termination Authority Code) is one method. Request a STAC from EE by texting STAC to 75075 - give this code to your new provider.

Or - if you're on EE pay-monthly, contact CS and give them 30days notice to terminate.

View solution in original post

1 REPLY 1
bristolian
EE Community Star
EE Community Star

Assuming this is a mobile phone query, and you don't want to port your number, then a STAC (Service Termination Authority Code) is one method. Request a STAC from EE by texting STAC to 75075 - give this code to your new provider.

Or - if you're on EE pay-monthly, contact CS and give them 30days notice to terminate.