Contracts & Billing

Resolved! Mis sold contract.als

Resolved! Free tablet

I have recently acquired a new phone with EE. I had only just come out of hospital and I clearly wasn’t in my right mind. I have been mis sold a galaxy tablet either a second contract phone line I don’t need or want but am now paying for . No matter ...

Resolved! SAR request

Hello  could I please request a SAR for my number  for the last 3 months bills  Thank you  [Mod edit - phone number removed, please don't share any personal details in public]

Resolved! Re: Paid bill still waiting for reconnection after 24 hours

How long should i wait for my mobile to be reinstated 

Resolved! EE have taken advantage of my elderly mum

Hi when i was home recently to the island my elderly mum stays on i managed to see her EE BillsEE were charging here 103 pounds a month just for the broad band service which is an absolute disgrace. I phoned to complain but they were not interested a...

Resolved! Upgrade

Contract end april, when looking to upgrade only offers flex pay and to this is an offer where you hace to return phones? I dont want to fo this as my children want my phone and wanting a contract like i have now? Can you still get them or is everyth...

Resolved! Upgrade with a tech add on

Am I able to upgrade my current flex contract without having to pay my tech off too? I want to stay with EE, i just want to upgrade my phone

Resolved! Prise cap

I tried to make a phone call and was told I've reached the end of my price cap. I have upgraded to a new account and have unlimited text and calls

Resolved! Change address

Resolved! Adding family members no mobile account

So I have EE internet and telly. I may consider moving over myself later in the year when my main contract runs out. In the mean time, my partners has run out, and I wonder if she can have an account under my EE account, but with her able to manage i...