Contracts & Billing

All discussion around anything related to EE billing or contracts

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Forum Posts

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by EE Community Support Team
  • 60584 Views
  • 69 replies
  • 14 Helpful

Trade in nightmare

Hi all, I am new to this forum but have been a customer for 5/6+ years with EE never before have I traded in and the one time i choose to do so its been an absolute nightmare!!! Can i get an idea of everyone else’s experiences as this is quite honest...

Resolved! "upgrade" to sim only. What aremy options?

I am out of contract. I can upgrade. I'm not fussed on a new device at the moment. I've been a customer for 9+ years. I am aware I can go sim only and then upgrade to any device at any point. What I want to know is can I go sine only and then change ...

gazza1988 by Investigator
  • 572 Views
  • 2 replies
  • 0 Helpful

Resolved! Can i combine mobile and broadband into 1 bill

Hi all Recently moved to EE - currently have one Pay monthly mobile and then broadband / home phone.  More mobiles will follow in time I get 2 separate bills - does anyone know if i can combine them into one bill? Thanks in advance

Nick_2811 by Investigator
  • 659 Views
  • 1 replies
  • 1 Helpful