All discussion around anything related to EE billing or contracts
Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...
Mod Note: Imaged rejected as they contain personal information
Hi. I am currently into 1 year of my 2 year all rounder plan and are looking at paying it off early. Can I do this and also what does this involve? I heard you can only pay off your phone but your sim will remain for the rest of the contract duration...
Good Morning I am not able to see the list of itemsied usage on my laptop. normally i click pn plans and subscriptions select the number then click full usage, go to the bottom of the screen click on either calls or text then click update and it give...
Hi all, got a query.I recently changed job and because of that, I have also changed when I am paid from the same day every month to every 4 weeks. I will be earning enough to pay off my phone bill each month but am slightly worried as the date adjust...
HiMy SIM contract ends on 30th October 2026. I have a new phone and SIM plan from a different provider on order.I tried calling EE yesterday to sort out making sure contract ends and doesn't go to a rolling contract and got told I was a day too earl...
I am posting here out of absolute exhaustion and frustration with EE's customer service and account management over the last week. I have formal complaints logged (including Ref: C10004384232) and have already emailed a formal complaint outlining the...
I’ve attempted to initiate a return. After waiting for a while, I received a call last week and was told that a silver return bag for my device would arrive within 5 days. It has now been more than 5 days and I still haven’t received it.I tried calli...
I have contacted EE to cancel my ridiculous contract but the charges are so high, to leave. Absolutely stitched up when visiting the EE store. So sad a company whom you have been loyal to have no qualms about doing so! The operater i ...
Pay my bill
app and website are having maintence issues.This is so frustrating .I just want to pay my bills .I am so fed up.
