All discussion around anything related to EE billing or contracts
From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message EE remains committed to offering value for money and customers ...
We’re sorry that you’re thinking about leaving EE. Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers: If you’re in the last 100 days of your contract, you can upgrade to the late...
Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...
I need to change my biling date
I want to see my bills and specifically my final bill but it always shows as cannot load and a problem from your side, I need to acquire the bills even if by email
Hi,I'm wondering if anyone can help me here, my contract with EE came to an end on 10th August and I received my final bill with a refund of £1. One of my inclusive extra was Netflix. As per the screenshots attached my Netflix account is still active...
I would like to upgrade my handset but keep my plan. When I go through the upgrade options on the website I have to choose a new plan. Ideally I would like to just upgrade the handset, my existing phone is paid off but my old plan suits me better tha...
Hi EE, my phone + SIM contract ended on 2 Nov 2025. I’ve since been charged £94 for Nov and £94 for Dec and told I can’t cancel or pause the account unless I pay the disputed balance, with charges continuing monthly. I was also told the agent was the...
Good morning, the contarct is ended, I want to now know, how much will cost from.january if I'm keeping the number
Hi, I really don't know where else to write this.But someone might read it and relay to my frustration.I have been with EE for years and I was more then happy with the service they provide...but for the last year or two everything went wrong....- I c...
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