Contracts & Billing

All discussion around anything related to EE billing or contracts

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Forum Posts

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by • EE Community Support Team
  • 70572 Views
  • 72 replies
  • 15 Helpful

Resolved! Written two letters to EE -No reply!

I made a call to America with my mobile.phone and it was not on my tariff. I was unaware of this. I wrote two letters asking EE to cancel  the debt but have had no reply or call. My health at the moment is grim. We've also been loyal customers of EE ...

Timbo67 by • Investigator
  • 218 Views
  • 9 replies
  • 3 Helpful

Data

My data has been payed for and I got a message saying I have data but it’s not working