All discussion around anything related to EE billing or contracts
Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...
I am not able to change my direct debit details as the webpage says I can’t until I pay my bill however the bill has been paid and my due bill is now £0. The change details button is still greyd out
On a payment arrangement, been disconnected?
I got a letter saying I owe £50 for set up? I am so confused as I order a sim only contract £12 per month. And now I have a letter saying I owe £62 as £50 is due now for set up. I haven’t had anything set up and I just received my SIM card in the po...
Hello, it says on my account that my final bill has been paid yet Iv received a letter saying I owe £195?
Hello. I have 2 issues1. I just switched from Plusnet to EE and I'm still getting bills from Plusnet. Also ive had a message saying my contract is running out.is this true?
Dear EE Customer Services / Billing Team, I am writing regarding my EE broadband account and the continued emails I am receiving regarding billing, despite my broadband contract having ended in April 2026. I was previously advised by EE Customer Serv...
Hi, I’m contacting you about my bills this August My latest bill (09 Aug, was £112.25, which is higher than expected. Looking at the breakdown:1. Monthly charges were £58.00 instead of the usual £29.00 - this appears to be two months’ charges combin...
Good morning, I have left the Uk and I want to stop the contract for my EE sim and go back to prepaid. I am not coming back anytime soon. Please how do I go about it
Anybody else getting unauthorised bills being put on their account? Anybody else having issues trying to get a PAK code off this **bleep** show of a company? Anybody able to get through on chat?
