Contracts & Billing

Resolved! Card blocked

I had an issue with a payment going missing when I went to pay my bill last April and because of this I thought my bank had blocked EE from taking payments from my card but I spoke to them and they told me I need to contact EE and they can unblock my...

Resolved! Why can i not view or change my billing date

Resolved! Bill

Hey there i need my billing history and pdf for my visa last 6 month bill history anyone can help me ? 

Resolved! Sim only Mobile Contract Query

I have a sim only mobile contract with EE. I am the account holder. I also have 3 other numbers/sims on the account for my  family. Are the additional sims subject to my 2 year contract or is it just me as the main holder? In other words, are my fami...

Resolved! Billing/Direct debit

I paid my bill by card payment before my direct debit was due- EE has still tried to take the amount even though my bill is paid, I have also recieved a message saying that they will try again in 7 days but the bill is already paid! I cant afford for...

Resolved! Upgrade with Friends & Family discount

I want to upgrade from a 12 month SIM only plan to a contract with handset (or also considering 24 month SIM only plan). I currently have the 30% friends & family discount applied to my 12 month SIM only plan. How do I make sure that I am upgrading t...

Resolved! Linking accounts

I have multiple lines on my account. Can I add my partners account to it?