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We are making changes to our international calling add-ons

From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message   EE remains committed to offering value for money and customers ...

Sean_D by • Former EE Community Manager
  • 15682 Views
  • 5 replies
  • 7 Helpful

Thinking of leaving EE?

We’re sorry that you’re thinking about leaving EE.   Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers:   If you’re in the last 100 days of your contract, you can upgrade to the late...

Sean_D by • Former EE Community Manager
  • 25838 Views
  • 0 replies
  • 10 Helpful

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by • EE Community Support Team
  • 52968 Views
  • 55 replies
  • 13 Helpful

Resolved! Devices

Hi there just wondering if someone could help me I’m on contract with ee it’s in my name but the bill comes out of my wife account and I’m not sure how many device we have now as we got 5 kids and the bill is very high 

Tom19881 by • Visitor
  • 338 Views
  • 1 replies
  • 1 Helpful

Off to the Ombundsman

I am 6 weeks into filing a complaint with no call back. Clearly EE are happy if customers go to the Ombundsman! Currently being overcharged by £60 per month on the TV service with no sign of this coming to an end. Broadband is fantastic in fairness b...

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