Forum Posts

We are making changes to our international calling add-ons

From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message   EE remains committed to offering value for money and customers ...

Sean_D by Former EE Community Manager
  • 13843 Views
  • 5 replies
  • 7 Helpful

Thinking of leaving EE?

We’re sorry that you’re thinking about leaving EE.   Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers:   If you’re in the last 100 days of your contract, you can upgrade to the late...

Sean_D by Former EE Community Manager
  • 24548 Views
  • 0 replies
  • 10 Helpful

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by EE Community Support Team
  • 48968 Views
  • 55 replies
  • 13 Helpful

Bill

Não estou conseguindo acessar minha fatura para efetuar o pagamento! 

EU roaming charges

Hello, I've noticed a daily charge of £2.47 on my bill for EU roaming charges.I don't know when this additional charge started, but I have never requested this nor have any need for it whatsoever.I need to know when this started, and I will also need...

Manta51 by Investigator
  • 2213 Views
  • 5 replies
  • 3 Helpful

Resolved! End of Phone Plan > move to Sim Plan

Hello, I have a phone plan that is due to end later this year. I have an option to early upgrade, which I know would involve sending my current phone back before moving to another contract. I want to know, if I was to see this current commitment peri...

Derby1 by Visitor
  • 316 Views
  • 1 replies
  • 1 Helpful