Contracts & Billing

All discussion around anything related to EE billing or contracts

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by EE Community Support Team
  • 59498 Views
  • 69 replies
  • 14 Helpful

£20 mobile discount with broadband price change

I'm sure the answer is obvious because they're a business, but has anyone seen whether the current £20 a month discount for having mobile and broadband is also going up with their price changes. It seems only fair that the discount would also go up a...

mnu02 by Explorer
  • 471 Views
  • 2 replies
  • 0 Helpful

I am writing to formally complain about the unexpected closure of my account and the suspension of service for my SIM (pay as you go). My account is fully topped up, and I have set up a direct debit payment using my Visa card.On 22nd January, EE char...

Payment refund

EE deducted a payment from a sim that has not been activated. Will they return the payment once I cancelled that number? It is never been activated and no usage of data

Re: HR Email or Number Contact

 I have just reviewed my bill and noticed that it has been higher than expected. Unfortunately, I had paid close attention over the past few months. Upon checking, I realised that my watch contract ended on September 15th, yet I have continued to be ...

Houssam by Visitor
  • 432 Views
  • 1 replies
  • 0 Helpful

Unable to pay bill

Unable to pay bill due to repeat asking already answred question resulting in repeat payment of bill amount thrice instead of once. Nirmaldas  [Mod edit - removed personal details]