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We are making changes to our international calling add-ons

From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message   EE remains committed to offering value for money and customers ...

Sean_D by • Former EE Community Manager
  • 8149 Views
  • 2 replies
  • 5 Helpful

Thinking of leaving EE?

We’re sorry that you’re thinking about leaving EE.   Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers:   If you’re in the last 100 days of your contract, you can upgrade to the late...

Sean_D by • Former EE Community Manager
  • 18281 Views
  • 0 replies
  • 9 Helpful

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?    Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text m...

Leanne_T by • EE Community Support Team
  • 35410 Views
  • 49 replies
  • 11 Helpful

Resolved! i need a proof of usage

Hello i am trying to receive a proof of usage for my insurance claim  how do i go about getting one of these. My phone is broken so I cannot make a call to EE. is there another way to contact them? 

Resolved! Family plan

Hi, Me and my partner live in the same household and have separate EE contracts. Is it possible to put these as a family plan so we can share data

Bk91 by • Visitor
  • 666 Views
  • 1 replies
  • 0 Helpful

AppleCare

I have had to cancel my existing insurance with full cover which includes damage cover with Apple care services due to a technical issue. Apple support should be able to see that I have  AppleCare  with  full cover can I renew it due to a technical i...

c9 by • Established Contributor
  • 320 Views
  • 2 replies
  • 1 Helpful

Resolved! Transfer of ownership

My son transferred ownership over to me last week, I’m the bill payer,  but Im still not able to access the EE account, has it been changed  ?

Magdom68 by • Investigator
  • 497 Views
  • 4 replies
  • 0 Helpful
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