All discussion around anything related to EE billing or contracts
From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message EE remains committed to offering value for money and customers ...
We’re sorry that you’re thinking about leaving EE. Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers: If you’re in the last 100 days of your contract, you can upgrade to the late...
Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...
I have a Contract with EE for a Samsung PhoneI now have a newer phoneI hav 10 months left on my ContractIs it legal to sell my old phone now?I know I will still be payimg my contact for 10 more monthsJust want to sell and phone I no longer useThanks
I need to talk to EE about paying defaulted payments, but they only have a phone number. I can't use the phone because of hearing problems. I've finally given up disputing the default since it's been nearly a year and my credit score has tanked. I re...
hi team I want to discuss that I am Your customer. I buy iPhone 15 pro max last month. When I bought they said 79£ and 21£ so it will 100£. but They ask me about 164.68£ why
Hi I have paid my bill twice but my phone still not active can you call me on ************* [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]
Hi all,wondered if anyone had any thoughts on the below. My bill really is rediculous for what I get, this is sim only, and the data runs out every month. Any thoughts on why I am also being charged more than the £9.99 and £24 agreed costs?Seems to m...
Wrote to EE ( Tyne & Wear) in February to cancel my present contract. I received a letter today (though dated the 8/7/24) to say I'm due them £32.36? Money taken from account Feb/March and nothing since, so I assumed they'd received the letter of ...
Hi there I have just received a message that my bill is nearly £300!! I have an add on to make international calls for £14 that you suggested would be right for me so how come it’s £300?? Please get back to me asap
When sorting my upgrade recently I was offered double data as we have our broadband with BT and I have two plans, one for a phone and one for mobile broadband. This is not appearing on my latest bill. What can I do to get this sorted?
My monthly payments keep changing and I’ll like to know why & want to see my next bill to work it out
Hi, I don’t know if anyone can help, but thought I’d ask first before calling tomorrow. I’ve just checked my account on line and I have 2 numbers on the account, both with charges. I only have one device with EE so don’t understand why there is 2 num...
