Contracts & Billing

Support to reduce billing as lost my job

Hi all, i am looking for some advice. I had lost my job at the end of last October and using my savings to pay bills. I had seen today on EE web site that if you are claiming Job seekers allowance that they would be able to support you with reducing ...

I’ve paid my bill via the app and it’s still showing unpaid

I’ve paid my bill and it’s took the money out of my bank account but as I paid it came up with and error and on the app it says unpaid. Can anyone help. 

How can I find a monthly bill for my internet

Third Party Service charge

I have been charged £13 for third party services but can get no details of who they are and all EE mention is a code who I can’t get . Can anyone help ? 

Extra charges

Hi on my next bill there are £2.57 for other services… what does this mean..??

Yes please 

Mobile cut off 2 times in 1 week

Hello, to start i have a unlimited internet, calls and texts package, I had made some purchase with my ee mobile, I got cut off last week, I rang up explained I'm a career and my phone is a life line, I was told to pay £80 to bring my account under t...

Am confused

I just did a sim contract with EE and I just been activated today. But to my surprise they send a bill of £77 to me that £50 balance brought forward, and £27 contract fees

50% Friends and Family

What's going on with 50% Friends and Family discount codes, no simo online that accept code, generated code, tried different browsers, online, via app and also not copy and paste still always says can't add to current plan as plan already discounted,...

Billing

I have been charged for my Apple Watch, I went into merry hill branch Saturday 5th April and they had to fill out a certain form but it is not showing in my bill they said the £36 will be removed - is there anything on your end showing this?