All discussion around anything related to EE billing or contracts
From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message EE remains committed to offering value for money and customers ...
We’re sorry that you’re thinking about leaving EE. Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers: If you’re in the last 100 days of your contract, you can upgrade to the late...
Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...
Hi..When I originally got my device and plan it was separate payments which is fair enough.The plan payment was on a 24month contract and was all paid up as of March 2024 but I have still been paying £35.80 for it every month. My device payment was s...
In June, someone has fraudulently taken 3 mobile phone contracts in my husband’s name at the EE store in Woking.This only came to light when he received his July bill and it was referred to EE’s fraud team.The fraud team have basically said that frau...
I pay my bill regularly. I accidentally lost my phone two months ago I explained my incident to everyone and EE called me a fraud. I have a policy on my phone which says I can use it four times in 12 months. And some guy who spoke to me last time wa...
I am a BT broadband user with Digital Voice and Full Fibre Broadband. My mobile contract is with EE. BT appears to be urging me to move to EE broadband. Why?
2 days ago, I called EE and agreed new SIM only contracts for myself, my wife and 3 children - all @ £10 per month. However, when I checked the EE app, it was showing as £29 per month each. I contacted EE via online chat that evening and was reassure...
Hi! General question upcoming...I'm currently on BT mobile and out of contract. I'm looking to upgrade my phone + plan together but with EE as I hear they are merging as one company. Do I contact EE or BT to do this? I want to keep my number so I kno...
In the tariff refresh last year EE did away with the Anytime Upgrade, this again was highlighted when iPhone pre-orders went live and people were told they would not be able to swap their handset in 12 months time.Has this made a comeback or is it an...
Hi how do I suppose 2 pay my bill if I can't phone out please as I need 2 do it 2day
