30-11-2025 02:41 PM - last edited on 01-12-2025 08:12 AM by Michael_D
Quick question if I get a phone on contract and during the cooling off period I cancel the contract what happens then?
[Mod edit - added subject title]
Solved! See the answer below or view the solution in context.
30-11-2025 05:40 PM - edited 30-11-2025 05:40 PM
@Kd00 : Providing you ordered the phone online or over the phone you may cancel it within the statutory 14-day cooling-off period from deliverly & get all your money refunded within 7 - 10 days. If you ordered in-store you have no such "change-of-mind" right of return.
30-11-2025 05:40 PM - edited 30-11-2025 05:40 PM
@Kd00 : Providing you ordered the phone online or over the phone you may cancel it within the statutory 14-day cooling-off period from deliverly & get all your money refunded within 7 - 10 days. If you ordered in-store you have no such "change-of-mind" right of return.
30-11-2025 07:01 PM
If cancelling under the 14day statutory period, you are only liable for any usage incurred