All discussion around anything related to EE billing or contracts
Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...
My paid plan
Hey I received an email saying my bill is due to be paid. It normally comes out on 14th every month and for some reason hasnt been paid with my direct debit ???
I now have to phone EE which is BTI started a new contract with BT which I cancelled due to not being promised what I received 28meg speed max!! It never even got to 20, So I spoke to BT and was told I could try out EE on a monthly pay to use basis a...
Today received text messages about: Hi Customer Due to a change with your Flex Pay agreement, we'll take the next payment of £98.29 on 15/07/2025. Thanks.What could be going on here?
How do I cancel Scam Guard? Can't find an option anywhere on the App or website
Whenever i try to change billing or postal address it doesn't go through and gives me the above error. i tried from app, web, and different browsers and never work
How do I cancel a phone and watch plan off my account
I have called in to cancel my mobile phone contract and they said they cancelled it but I had one more payment. Now I’ve paid that and I still haven’t got any confirmation that my contract is cancelled and they are supposed to pay me the £50 deposit ...
I’ve just moved from pay as you to a £13 24 month contract. I’ve been sent a second sim and been billed that as well as my current one. I just want my current one and don’t need a second.
