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We are making changes to our international calling add-ons

From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message   EE remains committed to offering value for money and customers ...

Sean_D by • Former EE Community Manager
  • 16687 Views
  • 5 replies
  • 7 Helpful

Thinking of leaving EE?

We’re sorry that you’re thinking about leaving EE.   Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers:   If you’re in the last 100 days of your contract, you can upgrade to the late...

Sean_D by • Former EE Community Manager
  • 26591 Views
  • 0 replies
  • 10 Helpful

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by • EE Community Support Team
  • 55807 Views
  • 69 replies
  • 14 Helpful

EE for charities

Good morning, I am part of 2 charities (one is a church and the other is for reviving a historical form of transport) both registered in Scotland with OSCR. As a charity run almost excusively by volunteers, would EE be willing to help towards the cos...

myeomans by • Visitor
  • 1507 Views
  • 13 replies
  • 0 Helpful

Resolved! Plan name

Can anyone tell me what plan this isSIM R Unlimited 24m £24 R it’s supposed to be unlimited essential plus but they are still charging me for Apple Watch e sim 

Cancelling

In cancelling broadband after 24 months contract is met with disbelief and an increased bill

Th50 by • Visitor
  • 304 Views
  • 1 replies
  • 2 Helpful

Hi ,I moved to different country and I would like to cancel my contract and have only SIM card for credit .

Denisa33 by • Visitor
  • 2883 Views
  • 1 replies
  • 0 Helpful

Bill not generated yet (two days late)

My bill was supposed to generate on 4th March. I got a message in the app telling me it was ready to view, as usual.The bill isn't there though, but the Flex part of my bill is showing correctly. Not a new contract or a recent upgrade. Nothing should...

skaw001 by • Visitor
  • 460 Views
  • 2 replies
  • 2 Helpful
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