All discussion around anything related to EE billing or contracts
From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message EE remains committed to offering value for money and customers ...
We’re sorry that you’re thinking about leaving EE. Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers: If you’re in the last 100 days of your contract, you can upgrade to the late...
Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...
I have 2 contracts on my account and one of them ends on 24th October. Do I have to wait until the 24th to cancel or can I cancel the contract tomorrow when I make this month's bill payment? Any advice would be appreciated, thank you.
Hello my contract plan now is ended. What can you offer me to pay less bills please thanks
Hi,I've just started a new FTTP contract on 12th October, but was billed in advance for my old contract until 20th October, which was paid on 4th October.Will I get a refund/credit for the 8 days of the old contract?Thanks.
This function has worked up until August, now if I press the "View my bill" it takes me to a blank page with the footer information.
Hi,I have had the same phone number for 20 years and have given PAC codes to my last two employers so that my personal number becomes my work number also. EE allowed this when I joined my current employerI am now leaving current place of work and wan...
My Fullworks Contract comes to an end at the end of this month I had 3 Inclusive Extras Xbox, Netflix and Apple Music I checked on the Microsoft Website and it says that I will still have my Ultimate Subscription till the end of december and that it ...
Hi all,if I got cut off and I pay my debt today to EE does anyone know how long it’ll take for my service to come back on? thanks A
hi one of my phones is out of contract in February 25,but I'm not going to renew it ,could someone please tell me how I cancel it,many thanks
Why has customer services gone so poor from EE, they used to be really good, now I find my self on hold for 1hr 20mins to resolve an issue that they have told me was sorted twice before but still are charging me despite telling me they wont
At the turn of the year I swapped one broadband and one mobile account from BT to EE - no problem there with the functionality of that.The problem is with visibility of both accounts via the EE website login and EE app as only the broadband account i...
