All discussion around anything related to EE billing or contracts
From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message EE remains committed to offering value for money and customers ...
We’re sorry that you’re thinking about leaving EE. Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers: If you’re in the last 100 days of your contract, you can upgrade to the late...
Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...
Hi, I phoned EE on the 18th of September to cancel my contract early. I was told I would be charged on the 18th of October for my final bill. My direct debit is correct and the bill hasn’t been taken. I can’t see my final bill online. any help?
I have three phones on SIm only due for renewal, two of which are for our grown up children who live miles away. I would like to renew but online it says I get sent a new SIM card. This would be a problem for our children if essential. Can I just re...
does repayment plan cause default on credit file? I asked we customer device but they didn’t answer properly so asking here.
I ordered a Pixel 9 Pro XL today with an upgraded plan, when I was meaning to get the phone with the plan on a second sim (my partner wanted to upgrade so I’m getting the phone through my account). What is the best way to fix this mistake?
Hi I would like to know why my bills are coming in so high?
I am in the process of upgrading and would like to consider retaining my existing iPhone 15 Pro Max 256gb.How much will it cost to do this?
Hello, I want to activate my mobile phone number, I don't know why it shows that I have missed my charge, my account has a balance, and it is automatically renewed, I want to solve it as soon as possible, thank you
Am having Same trouble with my trade in to LIKEWIZE ! I traded in my phone on the 25 June 2024 sent by tracked Royal Mail , they received it have proof of delivery so contacted them after 3 days told no update as yet after giving them the IME , cont...
I have 2 contracts on my account and one of them ends on 24th October. Do I have to wait until the 24th to cancel or can I cancel the contract tomorrow when I make this month's bill payment? Any advice would be appreciated, thank you.
