All discussion around anything related to EE billing or contracts
From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message EE remains committed to offering value for money and customers ...
We’re sorry that you’re thinking about leaving EE. Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers: If you’re in the last 100 days of your contract, you can upgrade to the late...
Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...
I am coming to end of my contract and been looking to have an upgrade. I've already spoken to someone in an EE shop as well as over the phone with regards to my upgrade options but since then apparently on the EE app I soon will be eligible for an u...
I want to upgrade online but not flex pay how do I select traditional contract?
Hi What is the difference between Unlimited full works £39 and Unlimited full works £48 Thank you.
i spoke to an operator on the phone and he said he’ll be able to help me regarding my monthly payments but when i call 150 to pay half it says i have to pay a minimum of £105 to re activate my account but he agreed £80 on the phone can someone call m...
Hi, may I request my call history for 22nd October 2024? Thank you!
My contract is ending and I have a better offer from another provider. What is the correct procedure to inform EE of my intentions please? Simon.
hi, recently I’ve just paid for my phone bill once I’ve done that EE has gone to me they can’t take my payment, yet it’s come out of my account. Can someone help me and get back to me thank you.
Dear EE Data Protection Officer, I hope this email finds you well. I am writing to formally request access to my call history under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. I would like to obtain a...
I am no more interested in your services and I want to cancel it. What should I do?
My contract has come to an end I want to leave EE as I’ve gone sim only thank you
