Skip to main content
Forum FAQ's

Contracts & Billing

All discussion around anything related to EE billing or contracts

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Sign In to Post

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by • EE Community Support Team
  • 71138 Views
  • 72 replies
  • 15 Helpful

Resolved! Re: Live chat

I have a question about whether there's an overpayment on my account. I most likely paid off my phones earlier, but the subscription fees for both of my phone numbers were the same.

44754 by • Investigator
  • 448 Views
  • 3 replies
  • 2 Helpful

Resolved! Cancel my SIM but keep my phone

Hello,I have just received my new phone with my new contract. Is it possible to cancel my EE sim but keep the phone and pay monthly for just the phone? 

KathrynW by • Explorer
  • 1053 Views
  • 5 replies
  • 2 Helpful

Resolved! cancel contract- sim only

Hi all, My sim only contract ran out and I signed up to another. Do I still have time to cancel the contract within 14 days?I haven't decided yet, but want to know in the unlikely event I decide within the 14 days that maybe I want to leave EE.Thanks

alangir by • Explorer
  • 768 Views
  • 2 replies
  • 4 Helpful

Resolved! Direct debit date

Hi, I changed my direct debit once in the account to a wrong date, and I now want do change it again but the option is locked “because I changed it the maximum times allowed “. What options do I have now? Thanks 

Most solutions
More
Top Helpful authors
More
Learn about