All discussion around anything related to EE billing or contracts
From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message EE remains committed to offering value for money and customers ...
We’re sorry that you’re thinking about leaving EE. Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers: If you’re in the last 100 days of your contract, you can upgrade to the late...
Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...
I been trying to pay my the rest of my contract off and keeping getting different price. spoke to live chat and they are charging me more than my contact. spoke to a person on the phone and he was very rude and unhelpful and more less said you cant d...
Can anyone tell what this message means? Does "Your invoice is paid" mean the same as "your invoice is overdue"?Where can I see the actual status if the status page on the account shows contradictory information?
Hello!I have got access to the NHS Perks webpage and I have successfully generated a code. I am not an EE customer yet, but I am looking at getting a 2 year contract on a device + EE All Rounder Unlimited sim (£39/month)When I go through the process ...
Hi, I recently called up ee to stop all billing charges as I finished my contract yet it’s still generating bills. Do I have to pay them, how do I cancel it fully?
HiI have a problem with my EE app. Since i did a contract with EE,my account in EE app is closed. I don't know what is a problem,also i was in office but they could not help me. If someone had same experiance please give me advice what can i do?!Than...
Hi, Please I would like to enquire about my contract billing, where do I need to go?
today (23 October 2024), you send me text messages saying i reached my £50 limit but I have roaming inclusive.i also notice people in UK are also having problems with their limits being met when they haven't even reached their limits.what is going o...
Hellolast month someone opened an EE account in my name and I saw a direct debit for the amount of £24 come off my bank statement. I never opened an account with EE. they used my previous address
I bought a phone in store, but they didnt have a display or stock to look at so ordered one am I right in thinking I can still return as they didnt have displays to handle look at. The welcome email also mentions 14 day change of mind. Thanks
