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EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by • EE Community Support Team
  • 59334 Views
  • 69 replies
  • 14 Helpful

Resolved! Bill payment

I've paid my bill today, its not updated that I have, my services are suspended, and ive called ee twice, been on hold for half an hour both times and no answer. I need help

End my contract.

 I have the same problem! My contract ended 31 July, I rang EE and cancelled the contract and took out a £20 per month SIM only deal and am now paying for both! cannot get any joy from EE so have cancelled the direct debit which Im sure will get some...

TMS123 by • Explorer
  • 393 Views
  • 3 replies
  • 2 Helpful

No Communication on EE Business Account

I found it so interesting that you get less opportunity to speak to someone if you have a business account. I have the same issue so will be cancelling my contract tomorrow. I’ve not even seen a contract for that matter as I can’t login and I’ve had ...

Resolved! Switching Bank Account

Please note that if you decide to switch bank account, your original Direct Debit (DD) to EE will transfer to the new bank account.However EE will subsequently set up a new direct debit (Not sure why) . Do not try to tidy up your new bank account by ...

Ewan15 by • Expert Contributor
  • 522 Views
  • 5 replies
  • 2 Helpful

Resolved! New Contract and SIM - When will first DD be?

I have ordered my new phone and contract today but my question is, when will my first DD be? I still have a month and a bit left on my old phone and contract so ideally I would activate my new SIM once that has ended and start my new phone and bill t...

It seems EE don't want to keep long standing customers

I've been an EE customer for over 11 years.And an EE broadband customer for around the same time.  Unfortunately I had to leave the broadband due to multiple constant faults with the service which was acknowledged and I was able to leave the contract...

Oripova by • Visitor
  • 1403 Views
  • 5 replies
  • 3 Helpful
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