Community Activity

Rubbish broadband

Anybody else had issues with broadband after switching from BT to EE. I was with BT for years no issues. In the last 2 months I’ve spent more time on the phone to EE than working so frustrating. Any advice how to get out of this nightmare would be gr...

Ronbles by Visitor
  • 5 Views
  • 1 replies
  • 0 Helpful

Regular Internet Dropout

For the past few weeks every weekday morning at approx. 10.30am the Internet drops for a few minutes, typically five to seven including re-establishing connection, with the router dropping back to flashing orange, then to steady orange before blue an...

How to get out of this nightmare ?

Question.How to move to SKY from EE as can not log into my account to end it.Don’t mind paying for this .But the nightmare would end.please don’t tell me to phone 150.As this is a road I have been down to sort my account out.

Woody111 by Contributor
  • 13 Views
  • 2 replies
  • 0 Helpful

xbox game pass

hi so i was a bit of an idiot and when activating my game pass i used the wrong email and used it for one i don't have an xbox account under is there any why i can change it to my correct one as my last game pass i had from you guys i used the correc...

Can't call out

I am in Portugal, i could call yesterday out but now am unable to. No issues with data.How can I contact ee without calling them?Email or what's ap or a chat with a person?Please help as I urgently need to make calls. 

PAYG account set up from abroad

Hi, I've recently switched from contract to PAYG as I moved out of the UK. The operator who helped me to close my contract said I should contact EE to open a payg account in the App. How do I open one there? I'm still logged in to the app, but I can'...

Ololo4445 by Investigator
  • 62 Views
  • 6 replies
  • 0 Helpful

Restock ps5

I wanted to order a ps5 but they are out of stock. I called a store and they said to check back on Saturdays and Wednesdays.will they restock sooner?

elksama by Explorer
  • 8 Views
  • 0 replies
  • 0 Helpful

Late payment

My bill is due on 2nd may , how long do I get to pay my bill before my phone is  restricted? I will be making a payment but I am a little short ,there will be some outstanding ,thanks

Cjmere by Visitor
  • 18 Views
  • 1 replies
  • 0 Helpful

Trade in

Hi, on the My EE app when I'm ticking the 'trade in old phone' box and filling all the details, it only applies the discount to IPhone 16 Ultramarine 128gb. Even when I click the phone I want which is iPhone 16 Black 256gb, once I apply the trade in ...