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Lost sim card

Azele
Investigator
Investigator

‎18-03-2023 05:27 AM

Hi. My sim card was mistaken being cancelled and unfortunately replaced when I am away. Am stuck can I have it sent in Guernsey as I am not home for a while. Please help 

0 Helpful
4 REPLIES 4
Azele
Investigator
Investigator

‎18-03-2023 05:41 AM

Hi. My sim card was mistaken being cancelled and unfortunately replaced when I am away. Am stuck can I have it sent in Guernsey as I am not home for a while. Please help 

0 Helpful
Azele
Investigator
Investigator

‎18-03-2023 05:42 AM

 
0 Helpful
Leanne_T
EE Community Support Team

‎18-03-2023 07:59 AM

Hi @Azele 

Thanks for coming here. 

I am sorry we can only send replacement SIM cards to the registered UK address. 

If you get in touch with our customer care team they will get the SIM card replaced for you. 

Leanne.

0 Helpful
XRaySpeX
Grand Master
Grand Master

‎18-03-2023 12:23 PM

Why & how is it being cancelled?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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