Lost sim card

Azele
Investigator
Investigator

‎18-03-2023 05:27 AM

Hi. My sim card was mistaken being cancelled and unfortunately replaced when I am away. Am stuck can I have it sent in Guernsey as I am not home for a while. Please help 

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4 REPLIES 4
Azele
Investigator
Investigator

‎18-03-2023 05:41 AM

Hi. My sim card was mistaken being cancelled and unfortunately replaced when I am away. Am stuck can I have it sent in Guernsey as I am not home for a while. Please help 

0 Helpful
Azele
Investigator
Investigator

‎18-03-2023 05:42 AM

 
0 Helpful
Leanne_T
EE Community Support Team

‎18-03-2023 07:59 AM

Hi @Azele 

Thanks for coming here. 

I am sorry we can only send replacement SIM cards to the registered UK address. 

If you get in touch with our customer care team they will get the SIM card replaced for you. 

Leanne.

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XRaySpeX
EE Community Star
EE Community Star

‎18-03-2023 12:23 PM

Why & how is it being cancelled?

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