Community Activity

Roaming nonEU

Hi,My son is in canada for a week. I can't seem to activate his roaming despite him sending a message to 150. He can't access his WhatsApp messages. Being autistic he is having a bit of a melt down. What can I do?

MrsE53 by Visitor
  • 26 Views
  • 2 replies
  • 1 Helpful

Can’t make calls in Australia

Hi.I’m having the same problem as a few others it seems. I Have purchased the 7 day pass & have confirmation of it. I have tried all the suggestions from previous posts. I have Telstra set manually. Turned phone on & off a few times. Still nothing. I...

I can’t receive OTP

Hi i have tried to restart my phone. Reinsert sim. Went to the mobile network on the settings however I am still not receiving any OTPs or messages. 

Leeyan by Visitor
  • 2 Views
  • 0 replies
  • 0 Helpful

Resolved! Too many boxes

We have just joined EE TV. We have three extra mini boxes. I have just had a message on our Main Pro Box saying we have too many boxes on our Broadband. How do I fix this please? 

LauraH23 by Investigator
  • 3598 Views
  • 27 replies
  • 7 Helpful

Mini box

I’d like to view Freeview through a mini box how do I order one I currently am on Full Fibre 150 plan.

New EE TV Box Pro finding no channels in Internet Mode

Hello, I’ve just moved from Sky Stream to EE, yet when I follow all instructions and set up my TV it finds no channels whatsoever in Internet Mode. I have tried all troubleshooting available several times, factory resets etc. The box is 100% connecte...

AQ467 by Investigator
  • 7856 Views
  • 46 replies
  • 2 Helpful

Orange Sim Card

Hi, my father has an old (very old!) orange SIM card that he is using in a Nokia phone. The problem is someone in his work gave him the sim about 20 years ago so the sim isn’t registered in his name and he’s not really sure what name it’s registered ...