Community Activity
Some devices (such as PS5 and Google TV) require a full shut down to connect
Dear All,Since moving from standard GFast BT to EE full fibre, I’ve had nothing but problems.To try and solve the issues, I did a full factory reset on everything and now, I’ve got a new issues.for some reason, certain devices need a full shut down a...
Roaming nonEU
Hi,My son is in canada for a week. I can't seem to activate his roaming despite him sending a message to 150. He can't access his WhatsApp messages. Being autistic he is having a bit of a melt down. What can I do?
Can’t make calls in Australia
Hi.I’m having the same problem as a few others it seems. I Have purchased the 7 day pass & have confirmation of it. I have tried all the suggestions from previous posts. I have Telstra set manually. Turned phone on & off a few times. Still nothing. I...
Resolved! Pi-Hole and Custom DNS with EE Fibre and WiFi Extenders - CURRENTLY INCOMPATIBLE
I have recently joined EE and have the 900 fibre package, and have EE WiFi extenders.My current setup:Router (EE Router) DHCP and DNS DISABLEDPi-Hole. DHCP and DNS ENABLED - the Pi-Hole is providing DNS and distributing IP addresses on my network.===...
I can’t receive OTP
Hi i have tried to restart my phone. Reinsert sim. Went to the mobile network on the settings however I am still not receiving any OTPs or messages.
Resolved! Too many boxes
We have just joined EE TV. We have three extra mini boxes. I have just had a message on our Main Pro Box saying we have too many boxes on our Broadband. How do I fix this please?
Mini box
I’d like to view Freeview through a mini box how do I order one I currently am on Full Fibre 150 plan.
New EE TV Box Pro finding no channels in Internet Mode
Hello, I’ve just moved from Sky Stream to EE, yet when I follow all instructions and set up my TV it finds no channels whatsoever in Internet Mode. I have tried all troubleshooting available several times, factory resets etc. The box is 100% connecte...
Orange Sim Card
Hi, my father has an old (very old!) orange SIM card that he is using in a Nokia phone. The problem is someone in his work gave him the sim about 20 years ago so the sim isn’t registered in his name and he’s not really sure what name it’s registered ...