Hi,when I change my phone,my SIM card doesn’t work and I went to ee enfield town/london branch a month ago.
Branch manager said me,just wait 20 min,we will sort this problem.and he gave me new sim card and he said me i changed your plan,you will pay less after this time.i said why you changed my plan,he said only way for the use same number.he said,you can cancel it in 90 days.
and also another person try to open bt home broadband contract for me.she said many lies and she did it.but she forget something to fill and failed after I gone
anyway,after 3 days I received a text message.you used %90 data.my data is finished.
after this reason i went to branch again.i saw some branch manager again,i asked did you remember me?he said no.
I explained to problems and he said,you agreed contract,i cant do anything.i can only add extra data to your simcard and you pay increase.
i said,i want to cancel contract,
he said you cant.
i said,you did it for getting promotion money,at the moment he was very angry with me and he said i dont do anything for you in this branch,and no one was help me in branch.like a primary school kids.
i called ee customer service in branch.and customer service said me we cant do anything,he said me i cant do anything.who is responsible and who is owner this faulty?
last scene,i wanted to leave from ee.customer service said me,you have to pay £534.00
all is scamming,all is customer dissatisfaction
if ee dont sort this problem,I will seek my rights in court
